Terms

Membership Terms & Conditions

Clear terms for your membership and session bookings.

Using Your Membership

  • You must start your sessions within 2 weeks of purchase unless otherwise stated.
  • All memberships and packs have fixed expiry periods and must be used before they expire.
  • Expired sessions are not refunded, credited, transferred, or rescheduled.
  • Extensions may be considered in special cases such as surgery, hospital stays, or long work travel, with proof.
  • If your usual instructor is unavailable, another qualified instructor may be assigned.
  • Memberships begin once full payment is received.
  • Clients must disclose relevant medical conditions before starting.
  • Memberships are non-transferable and non-refundable.

Expiry Dates

  • [First Trial] 3 x 4:1 Group Pilates: 5 weeks from purchase
  • [First Trial] Private Pilates: 1 week from purchase
  • 10 classes: 12 weeks from purchase
  • 20 classes: 22 weeks from purchase
  • Kids Pilates (5 sessions): 7 weeks from purchase
  • Kids Pilates (10 sessions): 12 weeks from purchase